Privacy Policy

The Fashion Corset Shop

Privacy Policy

The Fashion Corset Shop respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, share, retain and protect your personal information when you visit www.thefashioncorsetshop.com, purchase our products, create an account or communicate with us.

It also applies to related websites, international and mobile versions of our website, and other platforms, products and services operated under The Fashion Corset Shop name, where offered. In this policy, these are collectively referred to as our “Services”.

If you have any questions about this policy or how we handle your information, please contact cs@thefashioncorsetshop.com. You may also call us on +91 7985191678 or write to us at the postal address in the Contact Us section below.

1 Information We Collect

Information You Provide Directly

We collect information that you provide when you interact with our Services. This may include information you submit when you:

• Register for or manage an account.
• Place an order or use our shopping features.
• Complete a form or update your preferences.
• Subscribe to marketing communications.
• Contact our Customer Care team.
• Participate in a survey, poll or research activity.

For example, you may provide your name, email address, contact details, delivery information and information relevant to your purchase or enquiry. The information collected depends on the interaction and the details you choose or are required to provide.

Website Usage Information

We also use website statistics and log data to understand how our Services are used, identify technical issues and improve the customer experience.

2 How We Use Your Information

We use your information for the following purposes, as relevant to your interactions with us.

Providing and Managing Our Services

We use your information to:

• Create and manage your account.
• Receive, process and fulfil your orders.
• Arrange delivery and communicate with you about your purchases.
• Respond to enquiries and provide customer support.
• Identify recurring issues and improve the support we provide.

Personalising Your Experience

We may use your information to present website content effectively and provide a more relevant shopping experience. This may include language preferences, personalised content, product recommendations, style advice and interactive features you choose to use.

Preventing Fraud and Protecting Transactions

We may use your personal information, or disclose relevant information to identity-verification, credit-reference or fraud-prevention agencies, to verify your identity, conduct appropriate fraud checks and help ensure payment for goods we dispatch.

These agencies may retain a record of the information provided. The checks described here are not formal credit checks and do not affect your credit rating.

Sending Service Communications

We may contact you about your account, orders, security matters, service availability or other information necessary for the operation of our Services.

Sending Marketing Communications

Where you have chosen to receive marketing communications, and subject to applicable law, we may send you information about new products, special offers, sales, promotions and updates to our Services.

Depending on the communication channels available and your preferences, these messages may be sent by email, post, telephone, text message, push notification or through our Services.

Where offered, you may also choose to receive communications from selected third parties. Interactions with social media features, such as Facebook's “Like” button, may be used in connection with your selected communication preferences, subject to applicable consent requirements. A social media interaction alone does not constitute consent to receive marketing where separate consent is required.

You can update your marketing preferences through your account, where available, or contact cs@thefashioncorsetshop.com to request a change or unsubscribe from our mailing list. You can also use the unsubscribe option included in our marketing emails.

Opting out of marketing does not prevent us from sending necessary communications about your orders, account or the security of our Services.

Conducting Surveys and Research

We may conduct polls, surveys, analysis and research to understand customer opinions, evaluate how our Services are used and identify improvements.

These activities may be carried out by us or by third parties working on our behalf. Subject to your communication preferences and applicable law, we or those third parties may contact you by email about your participation.

If an incentive is offered, we may share the contact details and other information necessary to verify eligibility and arrange delivery with the organisation responsible for fulfilling that incentive.

Improving Our Products and Services

We use website statistics, log data, customer feedback and related information to evaluate performance, improve existing products and Services, and develop new ones.

3 How We Share Your Information

We recognise the trust you place in The Fashion Corset Shop when you provide your information. We may share information in the circumstances described below.

Supporting the Activities Described in This Policy

Where relevant, we may share the information needed for identity verification, fraud prevention, surveys, research and incentive fulfilment with the organisations involved in those activities, as described above.

Protecting Our Customers, Business and Services

We may disclose personal information where we reasonably believe disclosure is necessary to:

• Detect, investigate, prevent or address suspected or actual unlawful activity, fraud, security incidents or technical issues.
• Assist government or law-enforcement authorities in accordance with applicable law.
• Enforce our Terms and Conditions.
• Investigate or defend third-party claims or allegations.
• Protect the security and integrity of our Services.
• Exercise or protect the rights, property or safety of The Fashion Corset Shop, our customers or others.

Sharing Aggregated or Anonymised Information

We may share aggregated or anonymised information that does not identify you personally. For example, we may share:

• Reports about website activity, page views or impressions with organisations hosting our plugins or similar technologies, to help measure traffic generated through our Services.
• Product-viewing and purchasing statistics with brands or product providers, where relevant.
• Overall visitor and purchase statistics with investors, where required.

Information shared in this form is intended to describe overall activity rather than identify individual customers.

4 International Use of Information

The purposes described in this policy apply wherever The Fashion Corset Shop operates. Providing our Services may involve handling information in countries outside your country of residence, subject to applicable data-protection requirements.

5 How Long We Retain Your Information

We generally retain personal information while your account remains active or for as long as it is needed to provide our Services.

Customer Care information may be retained for as long as necessary to manage enquiries and support-related reporting and trend analysis.

We may retain certain information after an account is closed, or after it is no longer required to provide our Services, where necessary to:

• Comply with legal or regulatory requirements.
• Resolve disputes.
• Prevent fraud or abuse.
• Enforce our Terms and Conditions.

The appropriate retention period depends on the type of information, the purpose for which it was collected and any applicable legal obligations.

6 How We Protect Your Information

We seek to maintain reasonable and commercially appropriate security measures, taking into account the nature of the information we hold. These measures are intended to protect personal information against unauthorised access, use, alteration, disclosure, destruction or loss.

However, no method of transmitting information over the internet or storing information electronically is completely secure. We therefore cannot guarantee absolute security.

7 Third Party Websites and Services

Our Services may contain links to websites or services operated by third parties. If you follow one of these links, the third party's privacy policy and practices will apply to your use of its website or services.

We do not control third-party websites and are not responsible for their content, privacy policies or practices. We encourage you to review their privacy policies before providing personal information.

8 Contact Us

If you have questions, comments or concerns about this Privacy Policy, the way we handle your personal information or your communication preferences, please contact: